PRIVACY POLICY

INTRODUCTION

This Privacy Policy applies to all websites owned and operated by Ceim Digital, and to all communications between you and us as a business.

WHO WE ARE

When we refer to “we”, “our” or “us”, we mean Ceim Digital.

Ceim Digital
Douglas, Cork, Ireland
Email: info@ceimdigital.com
Phone: 0858722189

HOW WE COLLECT YOUR DATA AND WHAT DATA IS COLLECTED

When you visit our website, contact us, or use our services, we may collect personal data. The ways we collect data can be broadly categorised as follows:

1. Information You Provide Directly

You may provide personal data to us when you:

Fill out a contact form
Email or call us
Request a quote or consultation
Subscribe to communications
Apply for a job or partnership

This may include your name, email address, phone number, company details, and any other information you choose to provide.

You are not required to provide personal data. However, if you do not, we may be unable to provide certain services.

2. Information We Collect Automatically

When you visit our website, we may automatically collect certain information, including:

IP address
Device type
Browser type
Pages visited
Referral source
Interaction behaviour on the site

This information is used to improve website performance, security, and user experience.

Some of this data is collected using cookies and similar tracking technologies. Please refer to our Cookie Policy for further details.

LEGAL BASIS FOR PROCESSING

Where we collect personal data, we will only process it:

To perform a contract with you
Where we have a legitimate interest that is not overridden by your rights
To comply with a legal obligation
Where we have your consent

If we do not collect your personal data, certain services or website functions may not be available to you.

HOW WE USE YOUR DATA

We use your personal data to:

Provide the services or information you request
Manage and maintain our relationship with you
Respond to enquiries and provide support
Improve our website and services
Monitor and analyse usage for performance optimisation
Protect our infrastructure and prevent misuse
Send marketing communications where permitted
Display relevant advertising
Produce aggregated and anonymised analytics reports

HOW WE SHARE YOUR DATA

We may share your personal data with:

Trusted third-party service providers who help us operate our website and services
Approved processors and sub-processors who act on our behalf under appropriate safeguards
Regulators, courts, law enforcement, or government authorities where legally required
Other parties where we have your consent

We do not sell or distribute your personal data to third parties for their own independent use.

Further details about data recipients can be provided upon request.

INTERNATIONAL DATA TRANSFERS

We aim to store and process data within the European Economic Area (EEA). However, in some cases, data may be transferred outside the EEA.

Where this occurs, we ensure appropriate safeguards are in place, including:

Transfers to countries deemed to provide adequate protection
Standard Contractual Clauses approved by the European Commission
Other legally approved transfer mechanisms

HOW WE PROTECT YOUR DATA

We take data security seriously and implement appropriate technical and organisational measures to protect your personal data.

Our website uses SSL/HTTPS encryption to secure data transmitted between your browser and our servers. We also apply industry-standard security practices to protect stored data and regularly review our infrastructure.

RETENTION

We retain personal data only for as long as necessary to:

Provide requested services
Maintain business and legal records
Comply with legal, tax, or regulatory obligations

Once data is no longer required, it is securely deleted or anonymised.

YOUR RIGHTS

You have the following rights under data protection law:

Right to transparent information
Right of access
Right to withdraw consent
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object
Right to lodge a complaint with a supervisory authority

You can exercise these rights at any time by contacting:

Email: info@ceimdigital.com
Address: Douglas, Cork, Ireland

If you are not satisfied with how we process your personal data, you may contact the Irish Data Protection Commission.

Data Protection Commission
Canal House
Station Road
Portarlington
Co. Laois
R32 AP23
Ireland

Phone: +353 57 868 4800
Email: info@dataprotection.ie
Website: https://www.dataprotection.ie

CONTACT US

If you have any questions or concerns about this Privacy Policy or how we handle personal data, please contact: